Privacy Policy & Data Protection

1. Who is responsible for your data

Freedom Property Academy LTD is the “data controller” for the personal data described in this policy. We are registered with the UK Information Commissioner's Office (ICO) under registration number [to be supplied].

You can reach us about privacy at privacy@freedompropertyacademy.com, or by post at [registered office address to be supplied].

2. The data we collect

Account data, username, email address, and (for paid accounts) a verified mobile phone number.
Identity/verification data, email and phone verification status; where you sign in via Google, Apple or Facebook, the email address they share with us.
Payment data, processed by our payment provider; we receive confirmation and limited transaction details, not your full card number.
Membership & learning data, your tier, course progress, journal entries, meeting requests and community messages.
Usage & device data, pages viewed, approximate location, IP address, browser and device information, collected via cookies and analytics.
Communications, messages you send us and your marketing preferences.

3. How we use your data and our lawful bases

We only use your personal data where the law allows. The main bases we rely on are:

Contract, to create and run your account, deliver the training and membership you sign up for, and take payment.
Consent, for non-essential cookies and for optional marketing emails; you can withdraw consent at any time.
Legitimate interests, to secure, maintain and improve the platform, prevent fraud and misuse, and understand how the service is used (balanced against your rights).
Legal obligation, to keep records (for example for tax) and comply with the law.

4. Marketing

We will only send you marketing where you have opted in or where permitted by law. Every marketing email includes an unsubscribe link, and you can change your preferences or opt out at any time by contacting us.

5. Cookies

We use cookies and similar technologies. Non-essential cookies (analytics and marketing) are only set after you consent via our cookie banner. See our Cookie Policy for details and how to manage them.

6. Who we share data with

We do not sell your personal data. We share it only with trusted providers who process it on our behalf, including:

Payment processing (our payment provider).
Hosting and infrastructure.
Real-time messaging (our chat/broadcast provider).
Email and SMS delivery (for verification and communications).
Analytics and performance tools (for example Google Analytics 4, Meta Pixel, Microsoft Clarity), subject to your cookie consent.
Professional advisers and authorities where required by law.

7. International transfers

Some providers may process data outside the UK. Where they do, we ensure appropriate safeguards are in place, such as UK adequacy regulations or the International Data Transfer Agreement / Standard Contractual Clauses.

8. How long we keep it

We keep personal data only as long as necessary for the purposes above, including to meet legal, accounting or reporting requirements. When it is no longer needed we securely delete or anonymise it.

9. Your rights

Under UK data-protection law you have the right to:

Be informed about how your data is used.
Access a copy of your personal data.
Have inaccurate data corrected.
Have your data erased in certain circumstances.
Restrict or object to certain processing.
Data portability.
Withdraw consent at any time where we rely on consent.

10. How to exercise your rights or complain

To exercise any of these rights, email privacy@freedompropertyacademy.com. We will respond within one month.

If you are unhappy with how we handle your data you can complain to the Information Commissioner's Office (ICO) at ico.org.uk, or by calling their helpline. We would appreciate the chance to address your concerns first.

11. Security

We use appropriate technical and organisational measures to protect your data, including encrypted connections and access controls. No online service is completely secure, but we work to protect your information and have procedures to deal with any suspected breach.

12. Children

Our services are intended for adults aged 18 and over. We do not knowingly collect data from children. If you believe a child has provided us data, contact us and we will delete it.

13. Changes to this policy

We may update this policy from time to time. The current version, with its effective date, is always published on this page.

14. How to contact us

This website is operated by Freedom Property Academy LTD (“we”, “us”, “our”), a company registered in England and Wales, company number [to be supplied], with its registered office at [registered office address to be supplied].

For any questions about these terms or our policies, email us at support@freedompropertyacademy.com. For privacy and data-protection matters, email privacy@freedompropertyacademy.com.