Refund & Cancellation Policy

1. Your 14-day cancellation right

As a consumer buying online, you normally have 14 days from purchase to cancel and receive a refund under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

2. Digital content & immediate access

Where you ask to access digital course content immediately (within the 14-day period), you agree that you lose the right to cancel that content once access begins. We will make this clear at checkout and ask for your consent. Any content you have not yet accessed may still be eligible.

3. Recurring subscriptions

You can cancel a recurring membership at any time. Cancellation stops future renewals; it takes effect at the end of your current paid period, and you keep access until then. We do not generally refund part-months unless required by law.

4. One-off products (e.g. Mentorship)

One-off purchases are subject to the 14-day cooling-off right above, save for the digital-content exception. Where a service has begun with your consent, refunds may be reduced to reflect what has been provided.

5. If something is wrong

If a service is faulty, not as described, or not carried out with reasonable care and skill, you may be entitled to a repeat performance or a refund under the Consumer Rights Act 2015. Please contact us so we can put it right.

6. How to cancel or request a refund

To cancel or request a refund, email support@freedompropertyacademy.com with your account email and order details. We will confirm and process any eligible refund to your original payment method, usually within 14 days.